AI front desk for gyms and studios
The front desk that never closes.
Lobby is a chat assistant on your studio's website. It answers questions 24/7 using your real schedule, prices and policies, books trial classes and tours, and sends you every lead the moment it comes in.
Questions? Tap the chat bubble to ask about Lobby or book a 15-minute demo call.
What Lobby does
Every question answered. Every lead caught.
When someone finds your studio at 10pm, Lobby answers like your best front-desk person, and you hear about it right away.
Answers 24/7
Prices, schedule, instructors, parking. Only from your info, and it hands off to your team instead of guessing.
Books trials and tours
Real class times and tour slots, with a calendar invite. It stops offering a class when its trial spots fill.
Sends you every lead
Name, email and phone in one inbox and in your email instantly. Bookings show up on your own calendar.
Follows up for you
A reminder the day before a trial, a “How was it?” with your join offer after, and a check-in for leads who didn't book.
Feedback and Google reviews
Collects ratings and comments, flags low scores to you privately, and offers your Google review link.
Shows you the results
Chats, after-hours questions, leads and bookings, plus the questions it couldn't answer, so you can fill the gaps.
How it works
Live in an afternoon.
Tell Lobby about your studio
Lobby reads your website and drafts your schedule, prices and policies. You check it over.
Paste one line on your site
Squarespace, Wix, WordPress, Webflow, Shopify or any other site. About 5 minutes.
Get leads and bookings
Every lead, booking and request lands in your inbox, your email and your calendar.
You stay in control
Lobby never makes the big calls.
- You approve every cancellation or freeze. Members can ask in the chat; nothing changes until you decide.
- You set trial spots for each class, and can mark any class full.
- It only answers from your info. When it doesn't know, it says the team will follow up.
- Works with what you use. Keep your booking software; Lobby turns website visitors into booked trials.
The member hears back only after you choose.
Pricing
Simple, per location. No contract.
Free for 30 days
For the first 10 studios. Your price stays locked as long as you stay.
- Everything Lobby does
- We set it up with you
- Cancel any time
Standard
Per location after the founding spots are gone. Multi-location studios get a lower per-location rate.
- 24/7 answers and lead capture
- Trial and tour booking
- Follow-ups, feedback and reviews
- Membership request approvals
Questions
What studio owners ask.
We already use Mindbody (or another booking system).
Lobby works alongside it. Your booking software runs your roster and billing; Lobby answers website visitors, books trials and tours, and sends them to you.
What if it says something wrong?
It only answers from the info you give it. When it doesn't know, it says the team will follow up, and it shows you those questions so you can add the answers.
How long does setup take?
About an afternoon. Lobby reads your website to draft your info, you check it, then you paste one line of code on your site. On the pilot, we do it with you.
Will it cancel memberships?
Never on its own. It takes the request, can offer a freeze, and you approve or deny. The member hears back only after you decide.
Who owns the customer info?
You do. Leads, bookings and feedback belong to your studio, and you can export them any time.
Is there a contract?
No. The pilot is free for 30 days, then it's month to month.
See it with your studio's info.
Send your website and we'll set up a demo for your studio, usually within a day, so you can try it before anything goes live.